FAQ
Frequently asked.
Booking, policies, consultations, and what to expect in the chair — answered straight, from twenty years behind it.
Booking & Policies
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Do you require a deposit?
I don't require a deposit, but a credit card is required to hold your appointment. Cancellations within 24 hours of your appointment are charged 50% of the service total, and same-day cancellations or no-shows are charged 100% of the service total.
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What is your cancellation policy?
A credit card is required to book. If you cancel within 24 hours of your appointment, you'll be charged 50% of the service total. Same-day cancellations and no-shows are charged 100% of the service total. Life happens — just give me as much notice as you can.
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How far ahead should I book?
Please book at least 4 hours before your desired service time. Any service that requires a consultation should be booked further in advance, so we have time to plan it properly.
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How do I book an appointment?
All new appointments are booked through my Salon Lofts scheduling page — you'll choose your service and time there. If you've booked with me before through StyleSeat, you're welcome to continue booking there.
Hair & Consultations
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Do I bring my own hair, or do you provide it?
Either works. I provide high-quality, texture-matched hair, or you're welcome to bring your own. If you bring your own, a consultation is required first so I can approve the quality — the right hair is half of a beautiful, long-lasting install, and this step protects your investment.
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Do you do consultations, and are they credited?
Yes. A consultation lets me assess your hair and map out the right plan before we commit to a service, and the consultation fee is credited toward the service you book.
Your Appointment
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How long does an appointment take?
It depends on the service. Some are quick, while a full extension install runs much longer. Plan to be in the salon for a minimum of 4 hours, and I'll give you a clear time estimate when you book.
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What do you specialize in?
Extensions and color for textured and curly hair, along with silk presses and smoothing treatments — backed by twenty-plus years behind the chair, focused on textured hair.
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Where are you located?
Belle Hair & Co is inside Salon Lofts — Westgate on S Lamar, at 4477 S Lamar Blvd, Bldg 510, Suite 206 (Loft 206), Austin, TX 78745.
Still curious?
Reach out.
If your question isn't here, send an email and I'll get back to you.
Email Crystal ↗